Support/Getting Started/Do you offer retainer or ongoing work?
Getting Started

DO YOU OFFER RETAINER OR ONGOING WORK?

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retainerongoing

Limited continuity blocks for existing clients. Not a substitute for an in-house team.

Continuity blocks

For clients we have completed at least one project with, we offer continuity blocks: pre-purchased hours billed at a small discount to project rate, usable within six months.

Block sizeBest for
10 hoursSmall tweaks, copy edits, asset re-exports
25 hoursQuarterly content drops, seasonal campaigns
50 hoursPhase-2 feature work between major releases

What blocks are not

  • A retainer with a guaranteed monthly capacity reserve
  • A help desk with same-day SLA
  • A substitute for hiring in-house

Continuity work is scheduled like any other engagement, in order of confirmation.

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