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How do I start a project with Xylora Studios?How many revisions are included?Who owns the final work and intellectual property?What payment methods do you accept?What file formats do you deliver?Do you sign NDAs?What is your refund policy?How long does a typical project take?

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GETTING STARTED

What Xylora Studios is, how working with us actually goes, and where to begin.

18 articles · page 1 of 2

01Do you offer retainer or ongoing work?Limited continuity blocks for existing clients. Not a substitute for an in-house team.02What kinds of clients do you usually work with?Independent creators, early-stage startups, established commercial brands, record labels, and game studios. Roughly half under NDA.03What languages and timezones do you work in?English for all written work. Project delivery in GMT/GMT+1. International clients welcome with adjusted call windows.04Where can I see your portfolio?Selected public work lives on the main studio site. Roughly half of our output is under NDA and never shown.05How do I reach an actual human, fast?Submit a ticket — every ticket is read by the project lead, never a bot. First response within one business day, faster during active projects.06How decisions get recordedEvery scope decision lives in writing, so nobody relies on remembering a call.07Response times and working hoursMonday to Thursday, 09:00–17:00 GMT, and what that means for your timezone.08Why we decline workThe four common reasons a project gets turned down, and how to tell which one applies to you.09How approvals workOne decision owner, written approval, and what happens when approval stalls.10What we need from you during a projectThe three inputs that keep a project on its date.11How we handle disagreementWhen our recommendation and your preference differ, here is the order of operations.12Project pauses and restartsWhat happens to your slot, your files and your quote when a project goes quiet.