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FIFTEEN
SECTIONS.

Every question we receive lives in one of fifteen sections. Find yours and move through it.

01

Getting Started

What Xylora Studios is, how working with us actually goes, and where to begin.

02

Commissions & Briefs

Requesting work, writing a brief that gets a fast quote, and what happens next.

03

Packages & Pricing

How package work is priced, what is included, and when bespoke pricing applies.

04

Discounts & Referrals

Referral discounts, who qualifies, and how the ambassador programme differs.

05

Payments & Invoices

Deposits, invoices, payment methods, currency, late payment and receipts.

06

Project Process

Timelines, milestones, communication, approvals and how a project runs day to day.

07

Revisions & Feedback

What counts as a round, how to give feedback that lands, and revision limits.

08

Files & Handover

Formats, source files, delivery links, archives and what you receive at the end.

09

Ownership & Licensing

Who owns the work, usage rights, trademarks, credit and portfolio use.

10

Hosting & Domains

Where sites live, domains, DNS, SSL, email routing and going live.

11

Accounts & Login

Signing in, resetting a password, account data and closing an account.

12

Technical

Stacks, integrations, performance, accessibility, security and maintenance.

13

Troubleshooting

Something is broken. Step-by-step fixes for the problems people hit most.

14

Legal & Policies

Contracts, data protection, refunds, confidentiality and the small print.

15

Working With Us

How the studio is structured, how we communicate, careers and expectations.

WHAT
MOVES.

The questions that land in our queue most often. Direct answers, no padding.

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An independent creative studio operating across seven disciplines: web design & development, app development, music production, artwork & illustration, anime & motion, game concept, and video production. All from one team, under one roof.

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A landing page is 2–3 weeks. A full marketing site is 3–5 weeks. A web app is 6–12 weeks. A brand identity is 3–4 weeks. Music tracks are 1–3 weeks. The Project Timeline article has the complete matrix.

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Both. Roughly 60% of projects are single-discipline; 40% combine two or three. Multi-discipline is priced as the sum of the parts with no combination surcharge.

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Project-based, not hourly. Packages use visible scope registers; bespoke work receives a written quote and payment schedule after review. Send a brief and we come back within 48 hours.

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Revisions are included — two consolidated rounds per deliverable. If delivered work materially fails to meet the agreed brief, we correct it at no cost. We do not issue refunds in lieu of corrections; we fix the work. Quality disputes are raised within 7 days of delivery.

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Yes. We work with independent creators, early-stage startups, and established commercial brands alike. What matters is a clear brief and a serious commitment, not your company size.

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02

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03

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04

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