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HOW WE HANDLE SCOPE CREEP

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scopeprocess

Name it early, price it plainly, and let the client choose.

Recognising it

Scope creep is rarely one big request. It is eleven small ones, each individually reasonable, that together add a week.

What we do

Track them. When the accumulated total becomes material, we raise it as a single conversation with a clear choice: extend the date, drop something else, or approve the extra.

What we do not do

Silently absorb it until quality or the date suffers, then explain afterwards.

Your part

If something matters more than something else in the original list, say so. Trading is much easier than adding.

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