Amendments before payment
Before an invoice has been paid, we can amend:
- Billing entity — parent company, subsidiary, holding company
- PO number — for procurement workflows
- Billing address and registered office details
- Currency — at the locked proposal rate
- Itemisation — splitting one line into multiple, with no change to the total
Requests are processed within one business day.
Amendments after payment
After payment, only billing address and PO number can be amended. We cannot change the billing entity once funds have settled — your accountant will need to handle that internally.
Credit notes
If an invoice was issued incorrectly, we cancel it with a formal credit note and reissue. Credit notes are sequentially numbered and visible on your year-end reconciliation.