Support/Files & Handover/What does project hand-off look like?
Files & Handover

WHAT DOES PROJECT HAND-OFF LOOK LIKE?

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A 30-minute hand-off call, a written hand-off document, all source files, and a 14-day post-launch support window.

The hand-off package

Every project closes with:

1. Hand-off call — 30 minutes, recorded with permission, covers what shipped and how to use it 2. Written hand-off document — credentials, account ownership, file locations, third-party services, renewal dates 3. Source archive — all editable files (see Do I get source files) 4. 14-day post-launch window — bug fixes and questions answered within one business day, no further invoice

After 14 days, future work falls under continuity blocks or a fresh project.

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