Support/Getting Started/Project pauses and restarts
Getting Started

PROJECT PAUSES AND RESTARTS

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schedulingpause

What happens to your slot, your files and your quote when a project goes quiet.

Short pauses

Up to two weeks, the slot generally holds and the date shifts by the length of the pause.

Longer pauses

Beyond a month, the remaining work is re-scheduled into the next available window. Your files and everything approved so far are kept.

Quotes

A quote reflects the capacity and costs at the time it was written. After a long pause we re-confirm rather than silently re-price.

Restarting well

Send a short note on what changed while you were away. Restarting against an out-of-date brief is the expensive way to do it.

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