HOW DO WE COMMUNICATE DURING A PROJECT?

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communicationprocess

One channel per project, one weekly written update, one synchronous call per milestone. Slack is not standard.

The communication contract

Every project gets:

One channel. Either email or a private project board. You pick at kick-off.
One weekly update. Written, sent Thursday by 17:00 GMT. Covers what shipped, what is in progress, what is blocked.
One synchronous call per milestone. 30–45 minutes. Booked at least 48 hours ahead.
One point of contact. A single project lead. You do not get passed around.

Project messages: within one business day
Quote requests: within one business day
Final-week launch issues: within four business hours during the operating window

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