Change orders
A change order is a one-page written addendum to the proposal. It covers:
- The exact scope change
- Cost (delta)
- Timeline (delta)
- Effect on revision rounds, deliverables, payment schedule
You sign before work continues. Outstanding change orders pause production until resolved.
What is absorbed without a change order
- Copy edits and asset swaps under one hour
- Minor visual adjustments within the original direction
- Bug fixes on delivered work
What always needs a change order
- Adding a new deliverable
- Changing a deliverable's format substantially (e.g. landing page becomes multi-page site)
- Adding a new audience, language, or market
- Re-opening a milestone after sign-off