The checklist
- Every deliverable in the register exists in the agreed formats
- Source files are organised and named to the agreed convention
- A handover note explains structure, fonts, and any dependency
- Known limitations are written down rather than left to be discovered
What "done" does not mean
That nothing will ever change. Work has a lifespan; done means the agreed scope is complete and handed over cleanly.
Sign-off
Done is confirmed by the decision owner. After sign-off, further work is a new booking rather than a continuation.
The handover note
Read it. It answers most of the questions that arrive two months later.