XyloraSupport
HomeHelp CentreAsk XyloStatus
HomeHelp CentreAsk XyloStatus

Popular questions

How do I start a project with Xylora Studios?How many revisions are included?Who owns the final work and intellectual property?What payment methods do you accept?What file formats do you deliver?Do you sign NDAs?What is your refund policy?How long does a typical project take?

Can't find your answer? Submit a support ticket →

All sections

Discounts

DISCOUNTS & REFERRALS

Referral discounts, who qualifies, and how the ambassador programme differs.

4 articles · page 1 of 1

01Do you offer discounts? What about non-profits and charities?No standard discounts. A small annual allocation of pro-bono and reduced-rate work for registered charities and grassroots arts.02Discounts and when they applyReal reductions come from scope or scheduling, not from asking.03How do referrals workReferred clients receive a discount of 10% to 30% applied directly to their project quote, while the introducing client earns commission through our ambassador programme.04Do you offer discountsDiscounts at Xylora Studios are strictly limited to verified client referrals through our ambassador programme, providing between 10% and 30% off bespoke quotations in writing.
XyloraSupport

The knowledge base for Xylora Studios clients. Answers before you ask.

Talk to us

Sections

  • Getting Started
  • Billing & Payments
  • Projects
  • Technical
  • Legal & Policies

Portal

  • Ask Xylo
  • System Status
  • Refund Policy
  • IP & Ownership

Studio

  • Main Site
  • Packages
  • Commission
  • Services

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Refunds

© 2022 — 2026 Xylora Studios. All rights reserved.

Independent studio · United Kingdom