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Hosting

HOSTING & DOMAINS

Where sites live, domains, DNS, SSL, email routing and going live.

11 articles · page 1 of 1

01Do you handle hosting, domains, and infrastructure?We set it up; you own and pay for it. We do not run shared studio hosting for client sites.02Do you set up transactional email and deliverability?Yes — provider integration, SPF, DKIM, DMARC, and test sends across major inbox providers. Account stays in your name.03What third-party costs might appearThird-party costs are external expenses such as hosting, domains, software licences, and stock media that are required for your project but billed outside our core studio fees.04Are hosting and domains includedHosting accounts and domain names are not included as standard in creative or development fees; clients maintain direct ownership and billing with their chosen providers.05What happens during a launch windowA launch window is a scheduled operational block during studio working hours when assets, code, and systems are deployed from staging to live production under direct team monitoring.06How game concept deliverables are structuredGame concept deliverables are divided into design documentation, visual benchmark assets, and technical feasibility reports delivered across distinct operational milestones.07What is included in post-launch supportPost-launch support provides targeted bug remediation, environment stabilisation, and deployment verification across our Technology, Creative, and Operations departments following production release.08How hosting choices are madeHosting choices are evaluated and assigned by our Technology department based on system architecture, traffic scaling models, and data governance requirements.09How domains and DNS are handledClients retain complete ownership of their domains while the Technology department handles record configurations, pre-launch TTL reductions, and zero-downtime cutovers.10How staging and preview links workStaging and preview links are private, isolated testing environments used to inspect, test, and approve working builds before deployment to production.11How email sending is configuredEmail sending is configured by our Technology department using transactional delivery providers, requiring client DNS authentication across SPF, DKIM, and DMARC before going live.